Ecommerce Director
I help scale $5M+ brands by turning growth goals into clear, profitable plans.
I lead the growth engine for DTC brands. I’ve spent over a decade in the Shopify ecosystem, but today my value isn't in day-to-day execution. It’s in owning the roadmap, managing the P&L, and making sure every part of the customer journey drives profit. Brands usually bring me in when growth hits a wall, conversion plateaus, or their tech stack starts feeling like a liability. It’s then my job to simplify, clear the noise, and look at the big picture. From acquisition and CAC to LTV and site UX, I help build systems that scale without the usual drama. I handle the complexity so owners can focus on the business.
Revenue Ownership: Directed $4.7M+ in revenue by prioritizing the highest impact opportunities, the biggest growth opportunities, and the most important revenue drivers.
Channel Mix: Scaled owned channels (Shopify/Email/SMS) to 80%+ of the revenue mix, significantly reducing reliance on expensive paid media and 3rd-party retailers.
UX Governance: Delivered 50%+ conversion lifts by setting high standards for the customer experience and removing friction in customer journeys.
Outside of work, I’m a dad, snowboarder, and lifelong tinkerer who spends too much time rebuilding old Volkswagens. I bring that same steady, curious mindset to leadership. Understand how the machine works, strip away what isn’t needed, and make it run better, faster, and more efficiently.
Key Metrics
↑ 8-52%
Conversion lifts +8 percent to +52 percent$2M-$5M+
Scaled DTC brands to $2M to $5M plus annual revenue↑ 65-86%
Owned channel revenue 65 percent to 86 percent of total↑ 25%
Checkout click-through +25 percent↑ 116-750%
Search traffic +116 percent to +750 percent$4.7M+
Directed ecommerce ecosystems driving $4.7M annual revenue↑ 111-678%
Email and SMS revenue +111 percent to +678 percent↑ 8-19%
Returning customer rate +8 percent to +19 percentPartners, Affiliates, and preferred tech
Capabilities
I know how to diagnose what’s holding a Shopify store back and how to fix it. From UX and CRO to lifecycle and site architecture, I bring a clear, practical approach that drives measurable growth.
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Shopify Plus
Recharge
Klaviyo
Attentive
Gorgias
GA4
Triple Whale
Microsoft Clarity
Convert.com
Level Access
ChatGPT
Google Gemini
Page Speed Insights
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A/B Testing Roadmaps
Conversion Rate Optimization
Funnel Design
Checkout & Cart Logic
Dynamic Upsells
Bundling
Site Speed Optimization
Heatmap & Behavior Analysis
Search Engine Optimization
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Lifecycle Email & SMS Automation
Retention Strategy
UTM & Attribution Management
Customer Journey Mapping
Owned Channel Revenue Growth
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Product Placement Strategy
Category Page Optimization
Seasonal Landing Pages
Content + Commerce Storytelling
Visual Merchandising
Buying Guides & Banners
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UX/UI Design
Brand Development
Graphic & Web Design
Creative Direction
Campaign Design
Content Development
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Cross-Functional Collaboration (Design, Dev, Marketing)
Vendor & Developer Management
QA & Coding
Data-Driven Decision Making
B2B Lead Gen Funnels
Operator and Owner Mindset
CURRENT EMPLOYMENT
Woodchuck USA - Director of Ecommerce
Ben Rummel LLC - Owner - Shopify Expert, Ecommerce Consultant, Branding, Design
PAST EMPLOYMENT
The Mitten Company - Co-Owner
SelfEco - Creative Director
Sleep Number Corp. - Digital Designer
UPFRONT - Senior Designer, Web Director
Charles S. Anderson - Graphic Designer
Thinktopia - Graphic Designer
Education
BFA in Graphic Design, Minneapolis College of Art & Design, Minneapolis, MN